Late last week, Verizon dropped the news that it is cutting 13,000 employees as it restructures the brand to weather its current storm. The same day, T-Mobile announced plans to change the way customers sign up for plans and receive devices. While T-Mobile did its best to spin what is really a cost-saving measure as a positive un-carrier move, it seems few are buying it. Understandably, many of Verizon’s and T-Mobile’s reps are up in arms about the shifting culture and other internal changes at the two respective carriers.

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